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T&C (Terms & Conditions) for any projects

Client is engaging Developer as an independent contractor for the specific purpose of developing a Website & Mobile App. The Developer will establish a Web server account for hosting. The Client hereby authorizes the Developer to access its account, and authorizes the Developer with “write permission” for the Client’s Web page directories. Domain Registration. The Client will use domain names. Training. The Developer will provide online assistance to the Client’s designated representative regarding management of the Client’s web site. A training fees will be applicable where extra hours of training & development is required.

1. Acceptance of Our Terms and Conditions

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

2. Payment Terms

We require any and all payments for work carried out to be made within a 24 hour period of said works being completed.  Any late payments will not be tolerated and as such may result (based on our discretion) in temporary suspension of all website design services including temporary loss of your website and web hosting services along with suspension of any email account services we might be providing. Payments more than 48 hours late will result in a re-evaluation of our relationship with you and a final outcome of all subsequent works requiring payment in advance.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

3. Our No Deposit Policy

Our no deposit policy applies only to customers whom we believe to be low risk in terms of ability to pay on completion of the job in hand. Our criteria as to what makes a customer low risk is purely discretionary.  If we believe a customer does not have the ability to pay we reserve the right to ask for the full amount up front or decline the job.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

4. Website Costs

Any items we might need to purchase in advance of creating your website will require payment from you in advance of purchasing said items so as to cover our costs. Such items may include domain registration, hosting set up, specialist software, purchase of graphics and imagery.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

5. Additional Charges

A brief shall be provided by you to us prior to work commencing. Once finalized, any subsequent additions to said brief will result in extra charges.

Also, on completion of the work to your verbal or written satisfaction we will make the website go live.  Once live, as far as we are concerned the website is completed and finished. ANY and ALL changes to content past this point will be charged.

6. Website Hosting

Your website is hosted by a third party. As such we have no control over any technical glitches that may occur. We cannot guarantee your website will be online 100 per cent of the time, and we cannot be held responsible for any downtime that should occur.

7. Failure to Provide Website Content

All website content – text, images etc. – must be provided by you to us in advance of starting work on your project. Failure to provide us with information when asked for may result in delays and extra cost. Content provided to us in excess of 1 month of us commencing work may result in us choosing to terminate the project without refund.

8. Google Inclusion

We make no guarantees as to when and if Google will index your website and include it in their search results. Google is a third party website over which we have no control.

9. Copyright Infringement

We cannot be held responsible for any content on your website that is subject to copyright law and might be in breach of copyright.  It is your responsibility to ensure that any material you provide us with (text, images, video, sound) for inclusion on your website is either your creation – thus you have ownership of copyright, or if it is secondary material you have permission of use from the copyright owner.

10. Website Content

It is up to you to ensure that all content on your website is legal. We cannot be held responsible if any content is found to be untrue, defamatory, fraudulent or libelous.

You can find the full length of terms & conditions with definition on next page. Once you sign the agreement it simply means you agree with all the terms & conditions of this contract.

Base Package. This agreement contemplates up to 25 standard branding web pages with layout, graphic creation and JavaScript included based upon the Web site. Ten (10) meetings are included or up to four (4) hours of consultation as part of the base package. Additional meetings and consultations will be billed at an hourly rate.

Text. The Client should supply final text unless otherwise specified in Exhibit A. 500 words per page approximate standard if not supplied via digital media. Web pages of more than 2,000 words of text will be subject to additional fees for increased formatting time. Failure to supply the Developer complete text and graphics content for all contracted web pages within six weeks of this contract signing date, the entire amount of the contract becomes due and payable. If the client has not submitted complete text and graphics content within two months after contract signing, an additional continuation fee of 10% of the total contract price will also be assessed each month until the website has been completed per contract specifications.

Links. This agreement includes an average of 10 external or relative links per page unless otherwise specified in Exhibit A.

Cross Browser Compatibility. The developer agrees to create a Web site viewable by the most recent versions of Firefox, Chrome, and Microsoft Internet Explorer. Although presentation may not identical among browsers, critical elements of each page will be displayed. Client acknowledges that some advanced techniques (e.g., HTML5 and video) may require a more recent browser version, different brand, or additional browser plug-in. Client is also aware that as new browser versions are developed, the new browser versions may not be backward compatible. In the absence of a Maintenance Agreement time spent to redesign a site for compatibility due to the introduction of a new browser version will be separately negotiated and in addition to the base price of our agreement.

Graphic Creation. Developer will create, capture or receive from the Client all the graphic elements necessary to complete the Client’s web site. This includes creating ancillary images, animated graphics and banner advertisements. This also includes photography or scanning services as listed below. However, creation of banner advertisements are listed separately in Exhibit A of this agreement.

JavaScript. JavaScript programming necessary to complete the Client’s site is included in the base price of this contract. JavaScript programming also includes page redirection based on the presence or absence of a viewer’s browser, plug-in, screen resolution and platform. However, if additional pages are necessary to accommodate browser type, plug-in technology, multiple screen resolution, or other platform issue, additional charges will apply if the agreed page count is exceeded. If advanced JavaScript functions are desired by the Client, the rate to program each page will be specified in Exhibit A.

Java Applets. JavaScript and Java are separate programming languages. This agreement does not include the use of Java Applets. Clients are encouraged to not use Java Applets, as viewers may see an error when trying to view the page. Java Applets may also crash computers on download and download times for some viewers can be excessive.

CGI / Perl / PHP. This contract does not include the use of Common Gateway Interface (CGI), Perl, or PHP scripting technologies. If the Client requests a specific script which must be programmed by the Developer, the charge for the script will be listed in Exhibit A of this agreement.

Adobe Flash. Adobe Flash is an option to the Client. If selected, the details will be listed in Exhibit A. Although Flash work is charged by the hour, the Developer warrants to protect the client by specifying a maximum charge in advance which will be listed in Exhibit A. The Developer warrants to work earnestly to come in under the maximum charge.

AJAX. The base contract agreement does not include AJAX page optimization technology. If AJAX technology is desired by the Client, the rate to program each AJAX page will be specified in Exhibit A.
HTML5 Canvas / SVG. The base contract agreement does not include HTML5 multimedia or Scalable Vector Graphics (SVG) page optimization technology. If advanced HTML5 or SVG technology is desired by the Client, the rate to program each page will be specified in Exhibit A.

Audio/Video. The base contract does not contemplate using audio or video players on the Client’s site. If sound and video is required, charges will be listed separately in Exhibit A.

Secure Certificate.  If the Client selects an e-commerce enabled site, the Client is encouraged to obtain a secure certificate for on-line transactions. The Client understands that if they do not obtain their own secure certificate, design capabilities on the shopping cart itself may be limited.

Merchant Account. If the Client’s Web site requires the ability to accept credit cards, the Client will need a Merchant Account. The Client understands that any charges necessary to secure the Merchant Account are not covered by this agreement.

Cold Fusion, ASP. Sites requiring database design may require Microsoft ASP or Macromedia Cold Fusion technology. Any charges applicable to ASP or Cold Fusion are in addition to the base price of our agreement and will be listed in Exhibit A.

Databases. This agreement does not include a provision for the creation of a database unless specifically listed in Exhibit A.

Further below terms and conditions are applicable to all Mobile & App Development projects that are undertaken by ALPHA TWO (“The Supplier”). If the App is to be hosted and supported by ALPHA TWO  , also view the separate Service terms and conditions.

1. Acceptance.

These terms and conditions must be agreed prior to work commencing. Alternatively, payment of an advance fee or payment online is an acceptance of our terms and conditions.

2. Charges.

Charges for services to be provided by ALPHA TWO are defined in the project proposal that the Client receives via email. Proposal quotations are valid for a period of 30 days unless alternate time-scales have been agreed beforehand with the Client. ALPHA TWO reserves the right to alter or decline to provide a quotation after expiry of the valid timescale.

3. App Development.

All App Development projects require an advance payment of Sixty percent of the project quotation total before work will commence. All other projects require a thirty percent down payment. The remaining balance of the project quotation need to paid before / prior to upload to the AppStores or release of materials. Charges for App development does cover the release of source Photoshop files; but excludes source-code to webbased Content Management System.

Payment for services is due by online payment, cash, cheque or bank transfer.

4. Client Review.

ALPHA TWO will provide the Client with an opportunity to review the appearance and content of the App during the design and once they are completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies ALPHA TWO otherwise within twenty days of the date the materials are made available to the Client.

During the project, ALPHA TWO will require the Client to provide copy and images. If content is not provided within two weeks of an official request by email then ALPHA TWO reserves the right to advise the Client of a revision to the final payment subject to any costs incurred in the project delay. If content is not provided within four weeks from the original email request then the Client is considered to be in default of the project, the project will be terminated and the Client sent the final invoice for immediate payment. ALPHA TWO will agree, at its discretion,

to recommence the project after agreement is reached on a new quotation document and once the original fees have been paid.

5. Payment.

An invoice will be issued at the start of the project to cover the initial setup charge. All invoice payments are due immediately. Final invoice is due before completed App will be submitted to the AppStores and sourcecode released. If the invoice has not been settled after thirty days then ALPHA TWO will consider the account to be in default. Any Deposit, Amounts / Payments paid are non-refundable & non -transferable. Client signature on  acceptance form means he agrees all terms & conditions and all fee paid once are not refundable plus the balance fee are payable if client didn’t made a written request for any change with in 21 days of acceptance form signing.

6. Default.

If the Client in default has any information or files on ALPHA TWO  ’ host space, ALPHA TWO can, at its discretion, remove all such material from its host space. ALPHA TWO is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account.

7. Termination.

Termination of the project by the Client must be requested in writing or email and will be effective on receipt of such notice. Telephone requests for termination of services will not be honoured until and unless confirmed in writing or email with in 21 days of project Start date.

The Client will be invoiced for design and development work completed to the date of first notice of cancellation for payment in full within fourteen days.
Any amount paid prior to project commencement will be forfited if the project is cancelled by the client, even if no deliverable work has been completed.

8. Legal Restrictions.

This agreement is also bound by the ALPHA TWO Non-Disclosure Agreement and for Client Apps Hosted and Supported the ALPHA TWO Services Terms and Conditions.

9. Copyright.

The Client retains the copyright to data, files and graphic logos provided by the Client, and grants ALPHA TWO the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting ALPHA TWO permission and rights for use of the same and agrees to indemnify and hold harmless ALPHA TWO from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for App design and/or development shall be regarded as a guarantee by the Client to ALPHA TWO that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

10. Media Delivery Requirements.

Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format (ASCII text files delivered via e-mail, CD-ROM, DVD, or FTP) and that all photographs and other graphics will be provided physically in high quality print suitable for scanning or electronically in .gif, .jpg or .png format. The specific requirements will be discussed and agreed with the Client prior to commencement of the project. Although every reasonable attempt shall be made by ALPHA TWO to return to the Client any images or printed material provided for use in creation of the Client’s App, such return cannot be guaranteed.

11. Access Requirements.

If the Client’s App is to be published on a third-party development account, ALPHA TWO must be granted temporary access the account to prepare App submission. If the Client’s App is to interact with a a third-party remote server the Client shall provide full access details to storage and content directories. Depending on the specific nature of the project, other resources might also need to be configured on the server.

12. Post Project Alterations.

ALPHA TWO cannot accept responsibility for any alterations caused by the Client or a third party occurring to the Client’s App once installed. Such alterations include, but are not limited to additions, modifications or deletions. ALPHA TWO may require a one-off App Development charge before resolving any issues that may arise.

13. Third Party Services.

ALPHA TWO may require the usage of third party services – for example, Google Maps API or any other third party API– to complete the Client’s project requirements and will ensure these services are integrated into the project and working correctly upon completion. ALPHA TWO cannot be held responsible for subsequent changes or issues with these third party services that may result in issues on the Client’s App and may require a one-off App Development charge before resolving any problems that may arise.

14. Domain Names / App Store Annual Charges / Yearly Maintenance

ALPHA TWO may purchase domain names or pay App Store Annual fee on behalf of the Client, in which case they will then be renewed on an annual basis and the Client should pay the fee to ALPHA TWO  . In all cases, the Client must notify ALPHA TWO that they do not wish to keep the domain twenty days before the expiration date. The loss, cancellation or otherwise of the domain brought about by none or late payment is not the responsibility of ALPHA TWO  . The Annual maintenance fee, Domain name & App Store charges are payable before June each year. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.

15. General.

These Terms and Conditions supersede all previous representations, understandings or agreements. The Client’s signature below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.

Alpha Two is the Parent Company and companies coming under Alpha Two has same terms & conditions. It’s the responsibility of all clients to read the terms & conditions before signing for any project.